An order confirmation will be sent by email when your order is placed. Trema Förlag can not guarantee that all items on the webpage are in stock at the time of your order. In the event that an item is unavailable, Trema Förlag will contact you by email.
Trema Förlag strives to display the correct texts, images and pricing on the webpage, we can however not guarantee that the content of the Site is free of inaccuracies or typographical errors at all times, nor can we guarantee that all the information is up-to-date.
On the webpage prices are displayed for each item. If your country is part of the European Union (EU), the prices include Swedish VAT at 6%. Shipping costs will be added to your order at checkout.
Orders to countries outside the EU may be subject to VAT, import duties and/or taxes, we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.
Please note that the Swedish ”Distance and Doorstep Sales Act” applies to Trema Förlag’s sales on the Site. During 14 days following the delivery of your order, you may request the exchange or refund of items, which you must return to us in an unused condition. You may not handle the item more than necessary to determine the item’s qualities and fit. Shipping charges on returned items are at the customer’s expense. However, Trema Förlag will not charge additional shipping on exchanges.
Refunds for returned items will be made to the original purchaser’s credit card within seven days of the return of the product. Note that additional duties and/or taxes as well as shipping costs will not be refunded. For countries within the EU, VAT will be included in the refund.
If a delivered package is not collected, Trema Förlag reserve the right to charge you a fee covering the entire cost of the shipping as well as any additional penalty and processing fees. Non-collected packages are normally not covered by the right to return items.
If you receive a faulty item please contact us for further consultation. Trema Förlag is responsible for all shipping charges involving claims and incorrect deliveries. Faulty items will be exchanged to the same type of product, subject to availability. You must return the item you consider faulty to us within a 14-day period following delivery.
These Terms and Conditions are governed by Swedish law and any dispute shall be settled in a Swedish public court.